Do You Have a Successful Employee Onboarding Program?
Employers are waiting longer to hire additional staff due to many reasons. Two of them are; 1) company is growing/expanding at a fast rate, and 2) company is experiencing high employee turnover. Either scenario, can put performance strains on an existing onboarding process. Here are a few ideas to help ensure a successful onboarding program.
Provide new hire with everything they will need to be successful on day one:
where to park
office space/work environment have the required tools and equipment (desk, computer, supplies)
corporate onboarding materials as applicable (administrative details such as email, timekeeping, mandatory HR/Admin forms, etc)
where to eat lunch, bathrooms, etc
facilities tour
Provide clear expectations of new hire's role and responsibilities:
identify core responsibilities
formal team member introductions (how each will interact with new hire), organization chart and how to interact
establish clear business/team goals
review company personal development philosophy and help create individual plan with timeline goals
establish first day goal, one week goal and one month goal to encourage quick win accomplishments
Provide a 90 day plan and review in detail with an Onboarding Mentor:
a high level review of expectations over a 90 day period checklist
an understanding of company strategy and team goals
formal check-in with onboarding mentor meeting on a consistent basis (at the end of 1st day, at the end of the first week, at the end of the first month, at the end of the 90 day period)
formal monthly checklist to review job performance (highlights, improvements, road blocks, recommendations)
A successful onboarding program requires dedication to a well planned, established process. Consistency is key, as well as a continued commitment to quality.